Interested in working at Ko Martial Arts?

JOB OPENING

Performance Manager (Full Time)

Our South Overland Park location is in need of a detail oriented Operations Manager with an outgoing personality, excellent customer service and strong interpersonal skills.

We are looking for a candidate with considerable managerial experience, a drive for growth and expansion and a passion for helping youth and families improve through martial arts values.

While this role directly reports to the Director of Operations, we are looking for a team player able to collaborate with all departments to ensure the entire customer experience is successful.

Requirements & Duties

  • Keep the location operating safely from shift start to close on a daily basis
  • Perform daily, operational evaluations
  • Perform program enrollments
  • Create and oversee all studio communications
  • Manage the front desk to ensure exceptional customer service
  • Manage event and campaign emails including creation and follow-up
  • Manage the front desk to ensure exceptional customer service

Qualifications and skills

  • High school diploma
  • 2+ years customer service experience
  • 4+ years operational experience
  • Excellent written and verbal communication skills
  • Outgoing personality
  • Comfortable with interacting with people on a daily basis
  • Working knowledge with Google Suite apps such as Sheets, Docs, and Drive
  • Detail oriented
  • Ability to juggle multiple projects and tasks at once

General Schedule

  • Monday - Friday, 12:00 pm to 8:00 pm
  • Saturday, 8:30 am to 12:00 pm
  • Schedule is subject to change based on needs

Benefits

  • Martial arts training and instruction
  • 50% health insurance (after 90 day waiting period)
  • Retirement plan available

Growth Opportunities

  • Profit sharing available after minimum time requirement met
  • We are in the process of growing our brand with plans to expand nationally, resulting in a future need of executive positions.
  • Ability to own, co-own, or run a KOMA location.

Job details

Salary

$50,000 a year, profit sharing available after 12 months

Job Type

Full-time

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